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Careers in NDT - Positions Available
Reference Number: PA3222 Print this listingDate of Entry: September 30, 2019
Business: Inter-Mtn. Testing
102 140 Commercial Dr
Kelowna East Central, BC
Canada V1X 7X6
Phone: 250-491-4250
Position: Dispatch & Customer Service Representative
Term: Permanent
Job Location: Kelowna, BC

Contact: Stephanie Robinson
Job Description/Requirements:

• Maintain strong relationships with our existing and new client base
• Ensure great and consistent customer service is provided to all clients
• Contact new leads and follow up with existing clients
• Scheduling – Dispatch NDT technicians, arrange and confirm customer appointments, ensure accuracy of schedule, pricing and travel arrangements
• Generate sales and purchase orders using QuickBooks and confirm payment information
• Follow up to ensure that technicians and customers can meet timelines required
• Reporting – Receive, manage and produce final reports. Ensuring accuracy of details in reports. Coordinate reports with engineers, staff and management
• Maintain administrative and office inventory and stock levels
• Answer incoming phone and email inquiries, shipping and various administrative support

• 3+ years of customer service
• Multi-tasking skills
• Detail oriented
• Problem solving skills
• Great oral and written skills
• Superior computer skills (MS Office & Outlook)
• Time management skills
• NDT experience is an asset
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