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Grade Remediation

General Requirements   • Procedures   • How To Apply for Repeat Exam   • Download this policy

The Canadian Institute for Non-destructive Evaluation (CINDE) is committed to providing an engaging learning experience to support the academic success of students. This policy describes the circumstances under which a student may apply to attempt an end-of-course exam (final exam) for a second time.

This policy applies only to students who have met the attendance requirements but have not achieved a passing grade1 in a CINDE course delivered at any facility where CINDE does business such as the training centre in Hamilton, colleges, company locations, trade schools or other third-party training facilities.

General Requirements:

  1. CINDE reserves the right to change the exam used for a repeat exam.
  2. Students may only apply once for a repeat exam (see Procedure 1) and if the repeat exam is failed, then the student has the option of attending the entire course again at 50% off of a regularly scheduled course, to be taken within one (1) year of the original course date.
  3. If a student's final mark is 59% or below, the student has the option to attend the entire course again at 50% off of a regularly scheduled course, to be taken within one (1) year of the original course date.
  4. Students applying for a repeat exam must waive the academic policies of other training or educational institutions where they may be enrolled.
  5. The final grade of the repeat exam shall be the only grade used for the student transcript and/or course certificate.
  6. In all cases, the repeat exam shall not be attempted sooner than one (1) month2 and not later than one (1) year after the course end date.
  7. In all cases, the repeat exam shall be scheduled at a date and time mutually agreeable to CINDE and the student. Please note that the exam date can be arranged ahead of time to allow for mailing of a paper copy exam to your proctor.
  8. If the repeat exam is at a location other than the CINDE Test Centre in Hamilton, Ontario, then a proctor3 shall be identified by the student and pre-approved by CINDE (eg. NRCan Accepted Exam Centre (AEC) staff, a teacher from a primary or secondary school, college or university). A list of CINDE pre-approved proctors can be found by clicking here.
  9. The current advertised exam re-attempt fee shall be paid before the repeat exam is attempted.


  1. Students who achieve a failing grade of 60% or above may apply to attempt a repeat exam.
  2. A written request and payment processed through a student's CINDE Account for a repeat exam will be acceptance of this policy and will include the desired date(s), times(s) and a suggestion of a live proctor.

How to Apply for a Course Repeat Exam:

  1. Log into your CINDE Account and under Tasks Available choose Exams > 19 - Register for practical and/or written exams

  2. Select the location you wish to take the exam. If not CINDE in Hamilton, choose "Locally Proctored" and ensure you have already found a local proctor3 (click here for a list of pre-approved proctors)

  3. Click "Written exam: Course Repeat Exam (by proctor)" and either select a date (if taking in Hamilton), or choose "On-Demand" (if locally proctored) then click "Continue". This date is one that is scheduled between you and the proctor3.

  4. To schedule this course repeat exam, payment is required.

1 For purpose of this policy, "passing grade" shall be 70% for all NDT courses needed for CGSB certification unless otherwise stipulated by the NRCan NDT Certification Body. The "passing grade" for CEDO courses shall be 75% unless otherwise stipulated by the Canadian Nuclear Safety Commission (CNSC).

2 For purpose of this policy, "1 month" shall mean 28 days.

3 A "proctor" is an unbiased person that must be present while you attempt an exam.